You Receive a Stop 0x0000007B Error After You Move the Windows XP System Disk to Another Computer

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This article was previously published under Q314082

SYMPTOMS

After you move the system (boot) disk to a backup computer, you may receive the following Stop error when you try to start the Windows-based backup computer:
 
STOP: 0x0000007B (0xF741B84C,0xC0000034,0x00000000,0x00000000)
INACCESSIBLE_BOOT_DEVICE

CAUSE

This error can occur if the registry entries and drivers for the mass storage controller hardware in the backup computer are not installed in Windows.

For integrated device electronics (IDE) controllers, there are several different chip sets available, such as Intel, VIA, and Promise. Each chip set has a different Plug-n-Play identifier (PnP-ID).

The PnP-ID information of mass storage controllers for the backup computer must be in the registry before startup so that Windows can initialize the correct drivers.

RESOLUTION

To resolve this error, follow these steps for system recovery:
  • Use identical hardware for the backup computer.
  • Replace the problem hardware components in the backup computer with components of the same manufacturer, make, and model as the components in the computer that you are backing up.
  • If the system disk is a SCSI disk, use the same make and model of SCSI controller in the new computer.
  • If the system disk is an IDE disk, use the same kind of motherboard in the new computer, a motherboard that has the same kind of IDE chip set and the same PnP-ID as the motherboard in the computer that you are backing up.
For SCSI-based system disks, you can prime the registry and ensure that the drivers that you want are in place by installing the SCSI controller that is used by the backup computer before you transfer the system disk contents. Windows PnP detects the controller, sets up critical registry entries, and copies the appropriate driver.

After you see the SCSI controller in Device Manager, you can safely remove the alternate controller. If, at a later time, you need to move the system disk to another computer that has the same make and model of SCSI controller, Windows will start successfully because Windows has already used that controller once and has retained the correct configuration information.

MORE INFORMATION

Although Microsoft does not support this method, it is possible to import or merge the required registry entries, and to copy the drivers ahead of time to support all IDE controllers that are natively supported by Windows. Note that although this method might enable the relocated system disk to start successfully, other hardware differences may lead to other problems.

This solution provides support for IDE controllers whose PnP-ID matches one of the PnP-IDs in the following list. However, if you want to determine ahead of time which IDE controllers are used in your current and backup computers, you can search the %SystemRoot%\Setupapi.log file for the PnP-ID that is detected during Setup.

After you determine which PnP-IDs are used in your computers, you can choose to merge or to populate the registry with only the PnP-IDs that you need.

The following list shows the PnP-IDs of natively supported IDE controllers in Windows. 
   ;*********** Standard IDE ATA/ATAPI Controllers *********
   Secondary_IDE_Channel=%SystemRoot%\inf\Mshdc.inf

   ;*********** Generic ESDI Hard Disk_Controller **********
   *PNP0600=%SystemRoot%\inf\Mshdc.inf

   ;*********** Aztech IDE Controller **********************
   *AZT0502=%SystemRoot%\inf\Mshdc.inf

   ;*********** Device ID for Generic Dual PCI IDE *********
   PCI\CC_0101=%SystemRoot%\inf\Mshdc.inf

   ;************ALI IDE Controller ******************************
   PCI\VEN_10B9&DEV_5215=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_10B9&DEV_5219=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_10B9&DEV_5229=%SystemRoot%\inf\Mshdc.inf

   ;************Appian Technology **************************
   PCI\VEN_1097&DEV_0038=%SystemRoot%\inf\Mshdc.inf

   ;************CMD Technology *****************************
   PCI\VEN_1095&DEV_0640=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_1095&DEV_0646=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_1095&DEV_0646&REV_05=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_1095&DEV_0646&REV_07=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_1095&DEV_0648=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_1095&DEV_0649=%SystemRoot%\inf\Mshdc.inf

   ;************Compaq ************************************* 
   PCI\VEN_0E11&DEV_AE33=%SystemRoot%\inf\Mshdc.inf

   ;*************Intel *************************************
   PCI\VEN_8086&DEV_1222=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_1230=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_7010=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_7111=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_2411=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_2421=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_7199=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_244A=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_244B=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_248A=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_7199=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_8086&DEV_7601=%SystemRoot%\inf\Mshdc.inf

   ;*************PC Technology *****************************
   PCI\VEN_1042&DEV_1000=%systemroot%\inf\Mshdc.inf

   ;*************Silicon Integrated System *****************
   PCI\VEN_1039&DEV_0601=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_1039&DEV_5513=%SystemRoot%\inf\Mshdc.inf

   ;*************Symphony Labs *****************************
   PCI\VEN_10AD&DEV_0001=%SystemRoot%\inf\Mshdc.inf
   PCI\VEN_10AD&DEV_0150=%SystemRoot%\inf\Mshdc.inf

   ;*************Promise Technology ************************
   PCI\VEN_105A&DEV_4D33=%SystemRoot%\inf\mshdc.inf

   ;*************VIA Technologies, Inc. ********************
   PCI\VEN_1106&DEV_0571=%SystemRoot%\inf\Mshdc.inf

   ;*************Standard Microsystems Corp. ***************
   PCI\VEN_1055&DEV_9130=%SystemRoot%\inf\Mshdc.inf

   ;*************Toshiba ***********************************
   PCI\VEN_1179&DEV_0105=%SystemRoot%\inf\Mshdc.inf
To import this information, use the following procedure on two different test computers that exhibit the Stop 0x0000007B error after you change disks between computers. After you follow this procedure on each test computer, you can probably move the hard disks and start both computers without receiving the Stop 0x0000007B error. However, other hardware differences might result in other problems.
  1. Copy the following information into Notepad, and then save the file on a 3.5-inch disk. Name the file Mergeide.reg, without the .txt file name extension. ********** Start copy here **********
     
    Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\primary_ide_channel]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="atapi"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\secondary_ide_channel]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="atapi"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\*pnp0600]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="atapi"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\*azt0502]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="atapi"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\gendisk]
"ClassGUID"="{4D36E967-E325-11CE-BFC1-08002BE10318}"
"Service"="disk"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#cc_0101]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_0e11&dev_ae33]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1039&dev_0601]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase \pci#ven_1039&dev_5513]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1042&dev_1000]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_105a&dev_4d33]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1095&dev_0640]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1095&dev_0646]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1095&dev_0646&REV_05]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1095&dev_0646&REV_07]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1095&dev_0648]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1095&dev_0649]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1097&dev_0038]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_10ad&dev_0001]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_10ad&dev_0150]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_10b9&dev_5215]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_10b9&dev_5219]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_10b9&dev_5229]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="pciide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_1106&dev_0571]
"Service"="pciide"
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_8086&dev_1222]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="intelide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_8086&dev_1230]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="intelide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_8086&dev_2411]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="intelide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_8086&dev_2421]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="intelide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_8086&dev_7010]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="intelide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_8086&dev_7111]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="intelide"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\pci#ven_8086&dev_7199]
"ClassGUID"="{4D36E96A-E325-11CE-BFC1-08002BE10318}"
"Service"="intelide"

;Add driver for Atapi (requires Atapi.sys in Drivers directory)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi]
"ErrorControl"=dword:00000001
"Group"="SCSI miniport"
"Start"=dword:00000000
"Tag"=dword:00000019
"Type"=dword:00000001
"DisplayName"="Standard IDE/ESDI Hard Disk Controller"
"ImagePath"=hex(2):53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\ 
  52,00,49,00,56,00,45,00,52,00,53,00,5c,00,61,00,74,00,61,00,70,00,69,00,2e,\ 
  00,73,00,79,00,73,00,00,00

;Add driver for intelide (requires intelide.sys in drivers directory)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IntelIde]
"ErrorControl"=dword:00000001
"Group"="System Bus Extender"
"Start"=dword:00000000
"Tag"=dword:00000004
"Type"=dword:00000001
"ImagePath"=hex(2):53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\ 
  52,00,49,00,56,00,45,00,52,00,53,00,5c,00,69,00,6e,00,74,00,65,00,6c,00,69,\ 
  00,64,00,65,00,2e,00,73,00,79,00,73,00,00,00


;Add driver for Pciide (requires Pciide.sys and Pciidex.sys in Drivers directory)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCIIde]
"ErrorControl"=dword:00000001
"Group"="System Bus Extender"
"Start"=dword:00000000
"Tag"=dword:00000003
"Type"=dword:00000001
"ImagePath"=hex(2):53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\ 
  52,00,49,00,56,00,45,00,52,00,53,00,5c,00,70,00,63,00,69,00,69,00,64,00,65,\ 
  00,2e,00,73,00,79,00,73,00,00,00
    ********** End copy here **********

     
  2. Extract the Atapi.sys, Intelide.sys, Pciide.sys, and Pciidex.sys files from the %SystemRoot%\Driver Cache\I386\Driver.cab file, or copy the files to the %SystemRoot%\System32\Drivers folder.
  3. In Windows Explorer, right-click the Mergeide.reg file in the floppy drive, and then click Merge. Windows displays the following message:

    Are you sure you want to add the information in A:\Mergeide.reg to the registry?

    Click Yes.

    After the import process is completed, Windows displays another message:

    Information from A:\Mergeide.reg was successfully entered into the registry.

  4. Shut down Windows, turn off the computer, and then move the system disk to the other test computer, the one that previously produced a Stop 0x0000007B error, and then see whether you can successfully start the second computer.

The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Last Reviewed: 11/5/2003 (2.2)
Keywords: kberrmsg kb3rdparty kbenv kbprb KB314082